|Q: How do I access MHDC’s Asset Management
Reporting System? |
A: Please log on to https://amrs.mhdc.com. Access is granted by entering
the project’s user name and password. The user name and password is the
same user name and password used to access the property’s budget and
financial statement modules. MHDC’s Asset Management Department will
issue login information for all new properties. Existing properties can
retrieve their password via e-mail by using the Forgot Password?
function on the login screen.
|Q: How does the system know where to send a
password when one is requested?|
A: Passwords are sent to the primary, regional, financial, and general
partner contacts noted in MHDC’s Asset Management System. MHDC requires
the contact module to be updated and current at all times. At minimum,
all contact information must include a contact name and e-mail address.
|Q: What will I be required to enter in AMRS?|
A: Properties with 13 or more units will be required to submit
notifications of loss and payment requests with all required supporting
documentation into the AMRS system.
|Q: What are the required items for
submitting a notification of loss?|
A: The following items will be required to be entered into the AMRS
system to notify MHDC of an insurance loss.
• Notify MHDC of the date, type, description, and amount of loss
• Notify MHDC of the name of the insurance provider
• Provide MHDC a listing of building/units affected.
|Q: What are the required items for
submitting an insurance claim payment requests?|
A: The following items will be required to be entered and uploaded into
the AMRS system before a payment request may be processed.
• Must provide location of work performed
• Must provide the invoice amount for work performed
• Must provide copies of invoices and cancelled checks (if applicable)
for all work performed
• Must provide vendor name, and vendor billing information if MHDC needs
to pay vendor directly
• Must submit copy of the insurance estimate
• Must provide before and after pictures of all items replaced/repaired
|Q: Will the work need to be 100% complete in
order for a request for payment to be submitted? |
A: No. MHDC will allow properties to submit multiple payment requests as
long as the work can be substantiated with photos and/or inspection
reports for the work completed to date. In addition, MHDC will allow
advance vendor deposits to commence work. Advance vendor deposits may
not exceed more than 50% of the total work performed per vendor.
|Q: What should the project do when they
receive an insurance claim check?|
A: All insurance reimbursement checks must include MHDC as an additional
loss payee, and be mailed to the MHDC STL office with the proper owner
endorsement. MHDC will forward a check to the owner/contractor upon
completion of work and MHDC’s inspection.
|Q: What is considered a proper endorsement?
A: A check should be endorsed by the payee. In most cases, the payee is
an entity and not an individual. Thus an authorized individual must
endorse by virtue of their position in the entity. For example, “Bob
Jones” endorses checks for ABC, LP. The endorsement would read “ABC, LP
by Bob Jones (signature)(typed/printed name) its Fiscal & Accounting
|Q: What is MHDC’s turnaround time for
processing insurance claim payment requests? |
A: Insurance claim payment requests are to be processed within 15 days
from the date MHDC receives the property’s request in the AMRS system.
This turnaround time should be communicated to your vendor. MHDC
processes requests in the order they are received. Turnaround times
should be considered in determining how long the property holds the
request before submitting it to MHDC. Note: The turnaround clock does
not start until all required information is submitted.
|Q: How should the insurance claim be
reported for accounting purposes? |
A: The project is responsible for the appropriate accounting of
insurance reimbursement transactions. For assets previously capitalized,
GAAP requires writing off the net book value of the damaged asset, and
recognizing a gain or loss on disposal depending on whether the
insurance proceeds are greater or less than the net book value. The
fixed assets that are purchased with the insurance proceeds are
capitalized as fixed assets and depreciated accordingly. The gain or
loss should be recorded in Entity Expense section of the income
statement on account line 7190 - Other Expenses. In the event insurance
proceeds are received on an asset that was originally expensed, the
proceeds would hit (credit) other income, and expense (debit) when the
replacement item is incurred. For presentation purposes, these items
should not be “netted” on the same P&L line, and appropriate footnote
disclosure or supplemental schedule is required to discuss the nature of