Manager’s Message April 12, 2005
RE: Properties financed with an MHDC loan
Management Certifications/Profiles

Dear Owners/Managers:

I want to thank you all for your patience and participation in our transition from Management Agreements to Management Certifications/Profiles. Please make note of the following clarifications as you move forward with these new forms:

1. The Management Profile should only be completed once. This form is related to a management company and not a project. The only time you should update the profile is when information changes or the profile is more than 2 years old. MHDC will maintain a copy on file and will apply the information to all properties relative to the management company.

2. When submitting training certificates, please attach a summary page describing those employees and their positions with the company. Feel free to attach certificates for any employees within your management company with program training. For those companies that rely on Senior Management to train site staff after attending 3rd party training, please also include an outline of “in-house” training provided by Senior Management and what qualifications the Senior Manager has in order to provide this training.

3. Please be detailed when completing the required forms and/or supplemental documents. When “yes” or “no” questions ask for explanation and the explanation is not provided, the documents will be returned to you for follow up. To avoid delays, please ensure the detail is provided with the original submission.

4. Keep in mind that MHDC, as the lender, has the authority to deny a management company. It is in the management company’s best interest to ensure that an executed copy of the Certification and Profile are received from MHDC prior to providing services. Management fees will not be permitted from operations until an approved Certification/Profile are on file.

As a final note: Please make visiting our Asset Management webpages a part of your daily routine. We use this “electronic communication” as a means of reaching a large group of people quickly and hope that you find it helpful. The “Manager’s Message” is a new addition to our website and will be updated periodically as hot topics arise. Historical updates will be available on the website and filed by date of issuance. Please provide feedback as you become accustom to this new format and, as always, we value our partnerships with each of you.

Deb Howard
MHDC – Manager
Asset Management